Course Description for Bilingual Secretaryship at FAELLA ICT
The Bilingual Secretaryship program at FAELLA ICT Institute is designed to prepare students for dynamic administrative roles in today’s globalized work environment. This program emphasizes proficiency in both written and spoken communication in multiple languages, alongside essential secretarial skills. Students will learn effective office management techniques, communication strategies, and the use of modern technology. With a focus on practical training and real-world applications, graduates will be equipped to excel in various professional settings, enhancing their employability and career prospects.
Course Content
- Introduction to Bilingual Secretaryship
- Overview of secretarial roles and responsibilities
- Importance of bilingual skills in the workplace
- Language Proficiency
- Advanced grammar and vocabulary in both languages
- Business communication techniques (emails, reports, memos)
- Office Management Skills
- Organizational techniques and time management
- Record-keeping and filing systems
- Effective Communication
- Verbal communication skills and presentations
- Cross-cultural communication and professional etiquette
- Business Writing
- Crafting professional documents and correspondence
- Editing and proofreading strategies
- Technology Utilization
- Proficiency in office software (Microsoft Office, Google Workspace)
- Introduction to project management and collaboration tools
- Customer Service Skills
- Managing inquiries and complaints effectively
- Building professional relationships with clients and colleagues
- Meeting and Event Coordination
- Planning and organizing meetings and events
- Understanding logistics and resource management
- Legal and Ethical Considerations
- Confidentiality and data protection principles
- Ethical behavior in administrative roles
- Internship/Practical Experience
- Hands-on experience in a bilingual office setting
- Application of learned skills in real-world scenarios
This comprehensive curriculum aims to develop essential skills for aspiring bilingual secretaries, ensuring graduates are well-prepared for successful careers in various industries.
