Our Computer Hardware Maintenance Programme at FAELLA ICT Institute is a 2-year programme that aims to develop senior technicians skilled in maintaining and repairing computer equipment, installing new systems, and providing user training. Key objectives include enhancing technical proficiency in diagnosing issues, fostering adaptability to new technologies, and improving communication skills for effective client interaction. The programme also emphasises project management and best practices for safety and equipment handling. Graduates will acquire skills such as teamwork, document analysis, remote troubleshooting, and workstation configuration, preparing them for career opportunities as IT project managers, IT developers, or automatic distribution maintenance technicians.
Objective of Computer Hardware Maintenance Training
The training objectives for the FAELLA ICT Institute‘s Executive Secretarial Studies Programme focus on equipping students with essential skills for efficient office automation and secretarial tasks, preparing them for professional integration, and familiarising them with market behaviours. The programme encourages continuous learning and adaptability to technological changes while fostering strong communication skills and effective organisational abilities. Additionally, it provides practical experience through internships, ensuring graduates are well-prepared for the demands of the executive secretarial field.
General and Specific Skills to Obtain with the Computer Hardware Maintenance Programme
- Work independently, collaborate in a team;
- Analyse, synthesise a professional document (French, English);
- Communicate orally, in writing, in company or outside (French, English);
- Participate in/lead a project management process;
- Know and exploit the professional and institutional networks of the IT sectors.
- Diagnose remotely a computer hardware or software malfunction;
- Identify the resources needed to resolve the malfunction and refer to the call if necessary (on-site maintenance, specialised technician …);
- Guiding the user to resolve the malfunction or take control of a distance;
- Identify the phases of intervention from the information about the help desk diagnosis, the hotline, and the manufacturer’s files.
- Change or repair a defective item or assembly;
- Configure the workstation as needed by the user and perform functional tests.
- Perform cleaning and adjustment operations on materials and equipment.
Career Opportunities in Computer Hardware Maintenance
- IT Project Manager;
- IT Developer;
- Automatic distribution maintenance technician.
